16-Jul-2022: Tele-Law service is being made free of cost for citizens from this year- Shri Kiren Rijiju

“From this year, Tele-Law service is being made free of cost for citizens in the country,” announced Shri Kiren Rijiju, Minister of Law and Justice at the 18th All India Legal Services Meet at Jaipur today. Tele–Law mainstreams legal aid to the marginalized seeking legal help by connecting them with the Panel Lawyers through the tele/video-conferencing infrastructure available at Common Service Centers (CSCs) across 1 lakh Gram Panchayats. For easy and direct access Tele- Law Mobile Application (both Android and IoS) has also been launched in 2021 and it is presently available in 22 scheduled languages. Benefitting from this digital revolution, Tele-Law has widened the outreach of legal services to 20 Lakh + beneficiaries in just five years.

During the event, Department of Justice, Ministry of Law & Justice and National Legal Services Authority (NALSA) exchanged Memorandum of Understanding (MoU) on Integrated Delivery of Legal Services. The Union Minister said that the MoU is symbolic of our joint commitment to advance the cause of Justice for All and establish the Rule of Law as the greatest unifying factor among the citizens. Under the provision of the MoU, NALSA would provide the services of 700 lawyers, in each district exclusively for the Tele-Law program. These empanelled lawyers would now also act as referral lawyers and also assist in strengthening the mechanism for dispute avoidance and dispute resolution at the pre-litigation stage. Shri Kiren Rijiju expressed his confidence that the association will help in reaching out to 1 crore beneficiaries in no time.

Addressing the event, Shri Kiren Rijiju, underscored the need of decongestion of jails through release of undertrials. NALSA through its SLSAs and DLSAs is already working in this regard through Under Trial Review Committee (UTRCs) by making available free legal aid/legal counsel to the undertrials. During last year a total of 21,148 meetings of UTRCs were held resulting in release of 31,605 undertrial inmates.

The Minister appealed the State Legal Services Authorities to further intensify their efforts to provide legal counsel/aid to the under-trial prisoners so that in co-ordination with the Under Trial review Committee maximum number of undertrial prisoners are released. He further appealed the High Courts to ensure during this period regular meetings of UTRC headed by the concerned District Judge so that maximum number of undertrial prisoners languishing in our jails are recommended for release before 15th August 2022. He said that the release of undertrial prisoners may be seen in the context that as part of the celebration of “Azadi ka Amrit Mahotsav” Government of India has already decided to grant Special Remission to prisoners for which the guidelines have already been issued by Ministry of Home affairs.

In his concluding remarks, Shri Kiren Rijiju said that access to justice has been recognized as an integral part of our legal framework prescribed under the Constitution of India. And to achieve, realize this vision and build on the work accomplished so far, there needs to be greater collaboration between legal services authorities and various departments and agencies of the government.

23-Sep-2020: Department of Justice releases first e-edition of success stories on Tele-law programme titled " Reaching the unreached - Voices of the Beneficiaries"

To commemorate the journey of its Tele-Law programme, union Department of Justice has released its first booklet “Tele-Law - Reaching the Unreached, “Voices of the beneficiaries” that is a captivating readable collection of the real life stories of the beneficiaries and assistance received under the Tele-Law programme to resolve disputes that affects their day to day to living. Currently encompassing 260 districts (including 115 Aspirational districts) and 29860 CSCs across 29 States &Union Territories, it has enabled advice to more than 3 Lakh beneficiaries in the various geographically difficult and far flung areas.

Endearing to read, the booklet unfolds the role of paralegal volunteers, village level entrepreneurs in educating and encouraging the villagers to seek legal advice as an essential component of legal aid. It successfully breaks the myths and fears of the common man in resolution of their disputes through alternate dispute mechanism. In very simple narratives it uncovers 6 categories namely fighting injustice, resolution of property disputes, relief to COVID distressed, empowering with information, overcoming procedural hurdles and action against domestic abuse.

Embarking on the “Digital India Vision” of the Government of India, Department of Justice has been harnessing “emerging” and “indigenous” digital platforms to accelerate and make access to justice a reality for all.  In meeting this objective, Tele-Law programme was launched in 2017 to address cases at pre–litigation stage. Under this programme, smart technology of video conferencing, telephone /instant calling facilities available at the vast network of Common Service Centres at the Panchayat level are used to connect the indigent, down-trodden, vulnerable, unreached groups and communities with the Panel Lawyers for seeking timely and valuable legal advice.

Especially designed to facilitate early detection, intervention and prevention of the legal problems, the Tele-Law service is proactively outreached to groups and communities through a cadre of frontline volunteers provided by NALSA and CSC- e Gov. These grassroot soldiers have been additionally equipped with a mobile application to pre-register and schedule appointment of the applicants during their field activity. Dedicated pool of lawyers has been empanelled to provide continued legal advice and consultation to the beneficiaries. Enriching IEC has been uploaded on its public portal that may be accessed on https://www.tele-law.in/. Separate Dashboard has been developed for capturing real time data and nature of advice rendered. In order to ensure district level granularity in the near future, data is also being pushed to the PMO Prayas Portal.

Aspiring to cover all the districts in the country and endeavouring to establish Tele-Law as an incredible pillar in the chain of legal aid, Department of Justice, will continue to showcase such empowering stories of change agents on a quarterly basis.