10-Nov-2022: DigiLocker users can now digitally store health records and link them with Ayushman Bharat Health Account (ABHA)

DigiLocker, the authentic documents exchange platform under the Ministry of Electronics and Information Technology has successfully completed its second-level of integration with Ayushman Bharat Digital Mission (ABDM). The secure cloud-based storage platform of DigiLocker can be used now as a health locker for storing and accessing health records such as vaccination records, doctor prescriptions, lab reports, hospital discharge summaries etc.

DigiLocker had earlier completed level 1 integration with ABDM wherein the platform had added ABHA or Ayushman Bharat Health Account creation facility for its 13 crore users. The latest integration will now enable users to utilize DigiLocker as a Personal Health Records (PHR) app. In addition to this, ABHA holders can also link their health records from different ABDM registered health facilities like hospitals and labs and access them via DigiLocker. Users can also scan and upload their old health records on the app. Further, they can share selected records with ABDM registered healthcare professionals.

Highlighting the advantage this integration has for the users, Dr. R. S. Sharma, CEO, National Health Authority (NHA) said – “Under the ABDM, we are building an inter-operable health ecosystem. The different applications from both the public and private sectors partners integrating with ABDM are helping expand the reach of the scheme to more users and adding more functionalities. DigiLocker is a trusted and popular app to access authentic documents. Therefore, it is a significant development as users would now get to use it as a PHR app and get the benefits of paperless record keeping.”

Speaking about the integration, Shri Abhishek Singh, MD & CEO, Digital India Corporation said – “We are proud to extend the benefits of ABDM to our 130 million registered users. The platform has already helped generate close to 85 thousand ABHA numbers. With the health locker integration, we’re positive that more people would be able to easily link and manage their health records digitally. DigiLocker aims to be the preferred health locker for ABHA users.”

The health locker services are now available to all registered users of DigiLocker.

23-May-2022: Citizens can now access Digilocker services on the MyGov Helpdesk on WhatsApp

In a major initiative to make Government services accessible, inclusive, transparent and simple, MyGov today announced that citizens will now be able to use the MyGov Helpdesk on WhatsApp to access the Digilocker service. This includes creating and authenticating their Digilocker account, downloading documents such as PAN card, driving license, vehicle registration certificate, among others, all on WhatsApp.

Government under the leadership of Hon’ble Prime Minister Shri Narendra Modi has been working for “Ease of Living” through Digital India. In this context, the MyGov Helpdesk on WhatsApp is a major step to ensure governance and government services at the fingertips of citizens.

MyGov Helpdesk, will now offer a suite of services for integrated citizen support and efficient governance, starting with Digilocker services. The new service will enable citizens to access the following documents with ease and convenience, from the safety of their homes.

  • PAN card
  • Driving License
  • CBSE Class X Passing Certificate
  • Vehicle Registration Certificate (RC)
  • Insurance Policy - Two Wheeler
  • Class X Marksheet
  • Class XII Marksheet
  • Insurance Policy Document ( Life and Non-life available on DigiLocker)

WhatsApp users across the country can use the chatbot by simply sending ‘Namaste or Hi or Digilocker’ to the WhatsApp number +91 9013151515.

Since its launch in March 2020, the MyGov Helpdesk (earlier known as MyGov Corona Helpdesk) on WhatsApp has served as a critical instrument in fighting Covid-19 pandemic by offering people authentic sources of Covid-related information, along with critical uses like vaccine appointment bookings and vaccine certificate downloads. So far over 80 million people have reached out to the helpdesk, over 33 million vaccine certificates have been downloaded, and millions of vaccination appointments have been booked across the country.

With new additions like Digilocker, the MyGov chatbot on WhatsApp aims to build a comprehensive administrative support system for citizens to access resources and essential services that are digitally inclusive.

Offering Digilocker services on the MyGov Helpdesk is a natural progression and a step towards providing citizens with simplified access to essential services via WhatsApp’s easy and accessible platform. With almost 100 Million+ people already registered on Digilocker and 5 Billion+ documents issued till date, the service on WhatsApp will digitally empower millions by helping them access authentic documents and information, right from within their phones. This is in line with the vision of PM Shri Narendra Modi to streamline and improve delivery of public services.”

30-Mar-2022: DIGI Locker

DigiLocker platform currently has 1783 issuers. A list of the Issuer organizations and the issued documents available on DigiLocker is available at the “Issuers” tab at: https://www.digilocker.gov.in/statistics.

DigiLocker aims to empower citizens with all their lifelong documents in a single digital wallet and is in the process of adding all government-issued citizen-centric proof documents. DigiLocker already issues digital copies of Ration Cards for 15 States and Marriage Certificates for 17 States. Additionally, DigiLocker is in discussion with Passport Seva for the issuance of Passport.

DigiLocker team is constantly in touch with the concerned ministries/ departments for on- boarding new services. The integration of the ministries/ departments solely depends upon the administrative approvals issued by the respective ministries/ departments.

Various workshops for DigiLocker are being held in States/UTs to create awareness in the government departments about benefits of DigiLocker and step-by-step description on how to integrate with DigiLocker.

Around 494 Crore digital documents have been made available in DigiLocker till date from various Government, Semi-Govt, Private and autonomous departments/ institutions.